Term and Conditions

Welcome to Media Collection Shop! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Media Collection Shop website (mediacollectionus.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to any portion of the website
• Not interfere with the proper functioning of the website
• Comply with all applicable laws and regulations

3. Products and Services Description

Media Collection Shop specializes in entertainment collectibles including:

• Apparel
• Art prints and collectibles
• Books
• Games
• Media (movies, music, etc.)
• Novelties
• Prop replicas
• Toys

4. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order has been processed.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping

We ship worldwide with the exception of some Asian countries and remote locations. Please note the following shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

5. Returns and Exchanges

Return Policy

We accept returns and exchanges within 15 days of delivery, provided that:

• Items are in original condition with all packaging and tags
• The return is not for a non-returnable item (see below)
• You have followed the proper return procedure

Non-Returnable Items

To preserve the integrity of our collectibles, the following items cannot be returned or exchanged:

• Limited edition & numbered items (art prints, prop replicas, or novelties with limited production runs)
• Opened media (games, books, or media with broken seals or visible use)
• Personalized items (products that have been customized)
• Intimate apparel (for hygiene reasons)
• Clearance or final sale items (as marked on the product page)

Return Process

To initiate a return or exchange:

1. Contact our support team at [email protected] with your order number and reason for return
2. Wait for authorization (within 2 business days)
3. Package the item carefully in its original packaging
4. Ship the package to our fulfillment center using a trackable method
5. Receive your refund or exchange once we receive and inspect your return

Refunds

Refund processing timeline:

• Inspection period: 3-5 business days after we receive your item
• Refund processing: 5-7 business days after approval
• Refund method: Original payment method
• Most refunds appear in your account within 10-14 business days from when we receive your return

6. Intellectual Property

All content on the Media Collection Shop website, including but not limited to text, graphics, logos, images, and software, is the property of Media Collection Shop or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website without our express written permission.

7. Limitation of Liability

Media Collection Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or other harmful code that may be transmitted through our website
• Any errors or omissions in any content
• Any loss or damage incurred as a result of the use of any content posted, emailed, or otherwise made available through our website

Our total liability to you for all claims arising from or related to the website or our products shall not exceed the amount you paid for the products giving rise to the claim.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your information.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Denver, Colorado.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

11. Contact Information

Thank you for being part of the Media Collection Shop community. We’re committed to ensuring your collecting journey is as exceptional as the items we curate.